Pacific Power Works On Hard To Repair Outages

Extensive damage from last week’s ice, snow and wind event is slowing restoration efforts in the Willamette Valley, but with more than 400 personnel on the job, Pacific Power is making determined progress.

As of 4 p.m. Wednesday, more than 90 percent of impacted customers, over 74,000 homes and businesses, are now back in service. At times during the past few days upwards of 80,000 customers in western Oregon experienced service disruption due to the destructive ice storms.

“Restoration came quicker in the Portland area as most of the damage involved downed lines, we now have less than 300 customers without service in the area,” said Allen Berreth, vice president of operations. “The damage in the areas of Dallas, Stayton and Albany is far more extensive involving many cross arms and entire poles that needed replacement. This work is much more time consuming, but we have the crews and equipment to get everyone back online. Through this long slog our customers have shown extraordinary patience and we appreciate their understanding of the hard work our crews are doing to get power back on as safely and quickly as possible.”

The company released an interactive map where customers can view estimated times of restoration in the Willamette Valley by entering an address. The map is available at

Pacific Power encourages customers to report outages by calling 1-877-508-5088 or text OUT to 722797. Text STAT to 722797 to check the status of your outage.

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