Frustrations Continue For TriMet Passengers

TriMet MAX

TriMet continues to experience issues with its computer network. While MAX, bus and WES are providing regular service, LIFT para-transit service is only able to provide life-sustaining trips at this time. Our phones, including our Rider Support call center at 503-238-RIDE, are down. Ticket machines are not able to process payment card transactions, and customers cannot load money onto Hop cards. 

TriMet crews continue to work to resolve our network issues but until functionality is returned TriMet will not be inspecting fares or expecting fare payment today.  

With the extreme heat expected this afternoon, we want to remind riders to prepare for the heat, stay hydrated and expect system delays when temperatures begin to climb. 

MAX trains will slow in some sections during high heat and system wide if temperatures soar above 100. Extreme temperatures also could slow or suspend WES Commuter Rail service. Additionally, some buses could experience heat-related issues as any vehicle might that’s running for long hours in excessive heat.

Heat restrictions

•         90 degrees

When temperatures pass 90 degrees, TriMet reduces MAX speeds by 10 mph for all areas with speed limits of 35 mph and above. This may lead to delays, especially if temps soar early in the day.

•         95 degrees

WES has extreme temperature restrictions dictated by Portland & Western Railroad (PNWR). Per the PNWR policy, when temperatures exceed 95 degrees, WES will operate at a maximum authorized speed of 30 miles per hour.

•         100 degrees

If temperatures reach 100 or higher, we reduce all MAX speeds to no faster than 35 mph. This will lead to system wide delays. If the temperatures soar higher, train speeds may decrease even more.

•         105 degrees

If extreme temperatures soar to 105 degrees, PNWR will stop all heavy rail train service, which would mean WES service would be suspended and shuttle buses will provide service to WES stations.


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