Oregon DMV Launches Service Kiosks

Oregon Driver and Motor Vehicle Services has launched self-service express kiosks in Fred Meyer stores in nine cities, giving customers one more way to renew vehicle registration beyond a DMV field office, mail or online at DMV2U.

Oregon DMV Express Kiosks are now available in Beaverton, Bend, Eugene, Happy Valley, Hillsboro, Medford, Oak Grove (unincorporated Clackamas County), Salem and Tualatin. A 10th location, Portland, is coming soon. These kiosks offer customers a convenient option for renewing their vehicle registration. Oregon DMV plans to eventually add more kiosks in grocery stores across the state to meet customer demand. Visit ODOTkiosk.oregon.gov to see an interactive map and learn more.

“We see these kiosks as a way to improve customer service, access and equity,” said DMV administrator Amy Joyce. “This program is the latest effort aimed at improving the DMV experience for our customers. Seven days a week, any time Fred Meyer is open, Oregonians can renew their registration and receive their tags immediately. And half of the kiosks accept cash in addition to credit and debit cards. Offering cash payments as an option helps ensure everyone has access to essential services, regardless of their banking status or their comfort using credit and debit cards online. We’re looking forward to bringing more kiosks to the state later this year.”

You can renew your vehicle registration at the kiosks in English or in Spanish and walk away with your printed vehicle registration and license plate stickers. The stickers feature your license plate number, a detail only available at kiosks.

Customers are charged a vendor fee of $4.95 per transaction. Oregon DMV does not collect or benefit from the transaction fee, which goes directly to the vendor Intellectual Technology Inc. No state tax dollars were spent to provide the new technology system. Oregon DMV hopes to add more transactions in the future.

Fred Meyer and Intellectual Technology Inc. representatives joined DMV Administrator Amy Joyce at the DMV express kiosk kick-off event today at the Salem Fred Meyer kiosk.

“Intellectual Technology Inc. (ITI) is excited to partner with Fred Meyer and Oregon DMV to expand equity and access for DMV services throughout the state," said ITI Senior Vice President of Business and Strategy Steve Smith. "We're thrilled this project will ensure Oregonians have convenient access to DMV kiosks days, nights and weekends in trusted locations across the state.” 

“Fred Meyer is pleased to partner with Oregon DMV to provide our customers with easy access to everything they need under one roof,” said Fred Meyer & QFC Divisions of Kroger Corporate Affairs Manager Tiffany Sanders.

Source: Oregon DMV


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